Frequently Asked Questions

We have gathered answers to the questions we hear most often from our customers.For further questions, please contact our Hotline at 58808080, where you can get all the information you need, or contact your local Area Manager.

Each order at mToilet is considered individually. This means taking into account many components related to tailoring the service to the client’s needs. During the assessment, parameters such as the following are considered:
  • location,
  • selected equipment model,
  • lisa seadmed,
  • use of additional services,
  • and in the case of mobile toilets, the frequency of service provision.
The duration of portable toilet rentals depends on the specific requirements of each client—they decide how long they want to use the portable toilets. In the case of outdoor events, this is typically 1-2 days, while for construction sites, it can be several months. There is also the option to rent a portable toilet for an unspecified period. In this case, the client notifies mToilet of the desired pickup date, and our company fulfills the order within 7 calendar days.
Most orders related to the rental and delivery of portable toilets to the final destination are fulfilled very quickly—within 48 hours from the moment the order is placed.
Currently, our offer includes 5 models of portable toilets. Each of them has features designed to meet individual customer expectations. Our range includes both standard equipment cabins and those designed for multi-family construction, for the disabled, or ensuring maximum hygiene levels. Interested parties are invited to check the detailed technical specifications for each unit in the "OFFER" section of our website. Regarding the rental prices of portable toilets, we recommend contacting the Information Line or the Customer Service Manager in your region, where you will receive all the necessary information.
The best service quality, ensuring customer satisfaction, is provided by regular portable toilet servicing, which is done weekly. There is also an option to clean portable toilets every two weeks, but certain conditions must be met—such as the number of users. Infrequent servicing, less than every two weeks, significantly decreases the comfort of using the toilets. For portable toilets rented for outdoor events, intermediate servicing is necessary. Regular cleaning of portable toilets is essential for the effectiveness of all servicing products used. If you have any questions or concerns, please contact the Customer Service Manager, who will help determine specific servicing dates and times.
The event organizer is responsible for the entire event, including preparing the area and obtaining all necessary permits related to the selection of the rented portable toilets' location, as well as ensuring conditions for vehicles servicing the transport and unloading of the cabins, allowing free access. The client should also ensure that the installation site is safe and provides access for heavy vehicles on a solid surface.